How do I get my tickets?
Shortly after your booking is complete your e-ticket will be sent directly to your email, just print it out and bring it to the first bus you take.
Where does the tour begin?
You decide where to start your tour. Just hop on the first Big Bus and start exploring New York. The Night Tour starts at Stop #41: M&Ms World (7th Ave. and West 48th St).
How long is my ticket valid?
Your tickets is valid for 24 or 48 hours from the time of redemption. Your Night Tour ticket is valid for 6 months.
How long do the tours lasts?
The Downtown Loop lasts 2.5 hours, Uptown Loop lasts 2 hours, Midtown Loop lasts 1.5 hours & The Brooklyn Tour lasts 1.5 hours. The Night Tour lasts 2 hours.
How often do the buses run?
The buses run between every 15. minute and once an hour depending on the loop. The Night Tour departs every 20-30 minutes.
What languages is the tours operated in?
There is live commentary in English and audio guides in Spanish, French, German, Italian, Portuguese, Japanese, Mandarin, Korean & Russian.
Customers are required to bring and wear masks. 
Visitors are requested to keep distance in lines and vehicles. And the number of visitors is limited to reduce crowds. 
Please be ready to make on-site payments using a contactless bank card, rather than cash, where possible. 
Organiser politely request that you refrain from visiting the attraction should you start displaying any of the symptoms associated with COVID-19. Please contact Guest Services should you need to amend your booking. 
All areas that visitors touch are frequently cleaned. 
Employes may wear Personal Protective Equipment to protect both visitors and staff. 
You must bring a valid COVID pass proving that you are fully vaccinated or that you have recovered from COVID-19 
