9/11 Memorial Museum
Visit the popular 9/11 Memorial Museum in New York City. With prebooked tickets you'll get an exact time you can enter the museum, so you can avoid the hour-long lines!
- Skip the line to the 9/11 Memorial Museum
- Admire two reflecting pools formed in the footprints of the original Twin Towers
- See artifacts associated with the events of 9/11
- Explore the web-based interactive timelines
The Story of Loss and Recovery
The 9/11 Memorial Museum serves to explore the implications of the events of 9/11, documenting the impact of those events and exploring 9/11's continuing significance.
The memorial is a tribute of remembrance and honor to the nearly 3,000 people killed in the terror attacks of September 11, 2001 at the World Trade Center site, near Shanksville, Pennsylvania, and at the Pentagon, as well as the six people killed in the World Trade Center bombing in February 1993.
The museum displays monumental artifacts linked to the events of 9/11, while presenting intimate stories of loss, compassion and recovery that are central to telling the story of the 2001 and 1993 attacks and the aftermath. It also explores the global impact of 9/11 and its continuing significance.
The museum also has web-based interactive timelines chronicling the events of the 1993 World Trade Center bombing, September 11, 2001 and the nine-month recovery effort at ground zero. The timelines use images, audio and video as well as first-person accounts that are part of the 9/11 Memorial Museum’s permanent collection.
How does it work?
When you book your tickets, choose a time that suits you, you can book every half hour on the hour. Please arrive at the museum 30 minutes before your time.
How do I get my tickets?
Since the tickets are personal and need to be issued with name, booking number and time it might take up to 48 hours before you receive your e-ticket per email. Just print out your ticket and bring it with you to the 9/11 Memorial Museum.
Where is the memorial and the museum located?
The memorial and the museum are located at the World Trade Center site in lower Manhattan. Visitors can currently access the Memorial at the intersection of Liberty Street and Greenwich Street, at the intersection of Liberty Street and West Street, at the intersection of West Street and Fulton Street.
How much time should I expect to spend at the memorial and museum?
An average visit takes approximately two hours.
Is the museum appropriate for young children?
The museum's historical exhibition may not be appropriate for visitors younger than 10 years of age.
Please remember that the museum is a place for remembering the people who lost their lives, and visitors should act respectfully.
Are there children's tickets?
Yes, children's tickets are available for children between age 7-17. Children under age 7 are free, when accompanied by a paying adult.
Fantastic 4.97 customer reviews
Excellent day. Very informative displays. Found the whole experience very emotional but so pleased that I had the opportunity to visit.
This is a remarkable place to visit and also very moving.
This was a very moving experience well worth going , something everybody should see
Very moving so glad that I went to pay my respects, fantastic museum
Very emotional but a must see museum
Was extremely moved by the displays. Found it very informative and would highly recommend. No queues